Frequently Asked Questions
Do you take new patients?
Yes, The Neighobourhood Clinic is happy to accept new patients.
Do you bulk bill?
The Neighbourhood Clinic is a private practice, however we will bulk bill certain groups including HCC holders and aged pensioners, DVA patients, and some others at the doctor's discretion
How much will it cost me?
In most cases you will only be out of pocket less than $50. In special circumstances your out of pocket fee will be around $20. Your Medicare Rebate is transferred directly back into your account before you leave the clinic.
What days and times is the doctor available?
Dr Katie Gault works between 8.00am and 12pm Mondays, between 2pm and 6.00pm on Tuesdays and between 8.30am and 6.00pm on Thursdays. Dr Katie Gault will work alternate Saturday mornings starting later this year.
How do I make an appointment?
You can book an appointment from our website at - just follow the prompts. Alternatively you can call the clinic and speak with one of our friendly team to book an appointment over the phone.
How long should i book my appointment for?
If you are a new patient or have more than one issue to discuss with the doctor you should book a long appointment.
How do I get my test results?
Results are not routinely given over the phone. Check with the nurse or doctor at the time of having the test for the best way for you to receive the results
How can I get my medical history transferred from my previous doctor?
When you come for your appointment, just ask one of our receptionists for the short form to be completed and signed, and we will arrange transfer of the history for you.
What do I do if i need a doctor after hours or during the weekend?
Patients who regularly attend this clinic can call the After Hours Visiting Doctor Service on 137 425 (13 SICK) to arrange a home visit. A record of this visit will be forwarded to your treating doctor at The Neighbourhood Clinic.