TELEHEALTH CONSULTING
AT THE NEIGHBOURHOOD CLINIC
Face to Face or Over the Phone with our practitioners from Home - No Software Required
BOOK YOUR
APPOINTMENT
ENTER GP WAITING ROOM
(AT TOP OF WEBSITE)
5 MINS BEFORE APPOINTMENT
PSYCHOLOGY
TELEHEALTH
DIETETICS
TELEHEALTH
OSTEOPATHY
TELEHEALTH
TCM
TELEHEALTH
BOOK YOUR
APPOINTMENT
CLICK EMAIL VIDEO LINK
(CHECK YOUR EMAIL)
5 MINS BEFORE APPOINTMENT
Telehealth involves the use of telecommunications and virtual technology to deliver health care outside of traditional health-care facilities.
For a Doctor GP appointment
After you have made your booking online you will receive a text confirmation of your appointment
Take some time to prepare by reading through our Telehealth Tips page: www.theneighbourhood.clinic/telehealth-tips
Go to our website 5 minutes before your appointment and click onto the "Waiting Room Room" button at the top of our page and wait.
You will see your practitioner on your page when they are ready for the consultation.
Please ensure your practitioner has your mobile phone number to begin with should there be any video interruptions.
For Allied Health telehealth;
After you have made your booking online you will receive an email confirmation of your appointment with a video link
Take some time to prepare by reading through our Telehealth Tips page: www.theneighbourhood.clinic/telehealth-tips
Go to your confirmation email and find your video link 5 minutes before your appointment and click on it and wait for your practitioner to join.
You will see your practitioner on your page when they are ready for the consultation.
Please ensure your practitioner has your mobile phone number to begin with should there be any video interruptions.
If you are a current patient of The Neighbourhood Clinic our practitioners will have access to your medical records to reference throughout your consultation. If you have not been to the clinic you can request a medical record transfer from your current medical practice.
Yes, however, you will not be eligible for a Medicare rebate for your appointment.
Yes. If your doctor prescribes a medication they can send an electronic prescription to your phone. Referrals and other documents can be emailed to you or the specialist.
Cue tech jargon: We use a peer-to-peer software system video call encrypted end-to-end which makes it more secure than traditional systems of video calls. Encrypted data is only transmitted between the participants — not intercepted or stored on a server so data cannot be recorded and controlled by a non-Australian entity. Our software's high level of security is compliant to the Australian Privacy Policy and legal requirements about handling medical data
Once a session is started, information (video or files) is shared only between the call participants. All data is encrypted and no information is retained by the system.
For more information about our fees, see: https://www.theneighbourhood.clinic/prices
If there are issues, the practitioner will call you and the consultation will continue over the phone.