DOCTOR REFERRAL PROCESS FOR PSYCHOLOGY REBATES​

Most of our psychology clients are referred by their General Practitioner, via a Mental Health Care Plan.  

A Mental Health Care Plan provides Medicare subsidised psychologist appointments.  Clients with a plan are eligible to receive Medicare rebates for up to ten appointments per calendar year, plus a further 10 appointments per calendar year until 31 December 2022 under the Better Access Pandemic Support measure.  The GP will need to complete a Mental Health Care Plan and psychology referral prior to the initial psychology appointment.  We will need to have a copy of the referral on file before the initial psychology appointment, to enable the rebate to be claimed.  Clients will need to have further appointments with their GP to obtain new referrals and review their Mental Health Care Plan throughout the year, as instructed by their GP and psychologist.

For clients who do not have a referral and Mental Health Care Plan, a rebate may be able to be claimed from their Private Health Insurance Fund. 

Our Reception team can arrange to claim your eligible rebate after you have attended and paid for each appointment.

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CANCELLATION POLICY FOR INDIVIDUAL PSYCHOLOGY SESSIONS

Each session lasts for approximately 50 minutes. If you are late, your consultation may still finish at the scheduled time, to be fair to other clients.

If you would like to change or cancel your appointment, 24 hours notice is required. If you do not cancel your appointment within this time period (or fail to attend) you may incur a $90 non-attendance fee.